Please be advised that cancellations made up to 7 days before a scheduled appointment via E-mail, SMS or WhatsApp will be processed without a penalty.
Cancellations made 6 days or less before an appointment will be subject to a charge of half of the service rate.
For the cancellations made 3 days or less before the appointment, Metta Float will keep the right to hold the entire paid amount.
If Metta Float cancels an appointment with less than 48 hours notice, a new appointment will be scheduled without penalty to the client, subject to availability. If a new appointment is unavailable or not suitable for the client, he will be fully refunded.